Serbian Customer Service Representative – Sofia, Bulgaria

Are you a Serbian speaker ready to take the next step in your career?
Join a leading multinational company where you’ll deliver first-class customer support, enjoy a competitive salary, and benefit from outstanding career development opportunities in an international environment.

What You’ll Be Doing

• Support Serbian-speaking customers via phone, email, and chat

• Provide clear product information, troubleshooting assistance, and order support

• Resolve customer inquiries efficiently and professionally

• Collaborate with other teams to deliver exceptional service

• Keep accurate and up-to-date records of customer interactions

What’s on Offer

• Salary: 2900 BGN per month

• Relocation package – flight covered + 2 weeks hotel accommodation

• Full-time, permanent contract

• Comprehensive training programme to ensure your success

• Clear pathways for professional growth in a global organisation

What We’re Looking For

• Fluency in Serbian (C1) and good command of English (B2)

• Previous customer service experience is an advantage, but not essential

• Excellent communication and problem-solving skills

• Ability to thrive in a fast-paced, team-focused environment

• Basic computer literacy (MS Office, email, etc.)

Work Schedule

• Office-based role in Sofia, Bulgaria

• Monday to Friday shifts – no late nights or weekend work

Why Apply?
This is your chance to work for a respected international company offering excellent pay, great benefits, and real career progression. You’ll be part of a supportive, multilingual team in a vibrant city.

Apply today and start your career journey with us!